You have already added 0 works in your ORCID record related to the merged Research product.
You have already added 0 works in your ORCID record related to the merged Research product.
Finding Opportunities in Uncertain Times. The Case Study of a Tourist Guides Venture in the EU
Copyright policy )Finding Opportunities in Uncertain Times. The Case Study of a Tourist Guides Venture in the EU
In times of uncertainty, new ideas, concepts and business solutions are born. The crisis caused by the Coronavirus disease 2019 (COVID-19) pandemic has had a wide impact on the tourism sector, from small-scale to multinational companies. Based on an explanatory case study of a tourist guides venture, the paper seeks evidence on how conditions such as social capital, the use of information technologies and the application of new organizational solutions can support entrepreneurship at times of crisis. The paper provides insight into the functioning of Guides without Borders—a venture bringing together over 50 tourist guides. The research is based on the case study methodology supported by semi-structured interviews and questionnaires. Findings indicate that despite harsh times, social ties, trust and technology can leverage an organization. The research also confirms that the application of an innovative approach to the organizational structure and processes (in accordance with the concept of teal organizations) is beneficial at times of crisis. Thus, the organizational approach adapted by the studied organization can serve as an example for future tourist guides and other professionals’ undertakings in uncertain times.
Microsoft Academic Graph classification: Entrepreneurship Leverage (negotiation) Marketing business.industry Information technology Interpersonal ties Multinational corporation Organizational structure business Tourism Social capital
ACM Computing Classification System: ComputingMilieux_THECOMPUTINGPROFESSION
COVID-19; tourism sector; case study; tourist guides; social capital; entrepreneurship; teal organizations, Geography, Planning and Development, TJ807-830, Management, Monitoring, Policy and Law, entrepreneurship, TD194-195, Renewable energy sources, case study, tourist guides, GE1-350, Environmental effects of industries and plants, Renewable Energy, Sustainability and the Environment, COVID-19, tourism sector, Environmental sciences, social capital
COVID-19; tourism sector; case study; tourist guides; social capital; entrepreneurship; teal organizations, Geography, Planning and Development, TJ807-830, Management, Monitoring, Policy and Law, entrepreneurship, TD194-195, Renewable energy sources, case study, tourist guides, GE1-350, Environmental effects of industries and plants, Renewable Energy, Sustainability and the Environment, COVID-19, tourism sector, Environmental sciences, social capital
Microsoft Academic Graph classification: Entrepreneurship Leverage (negotiation) Marketing business.industry Information technology Interpersonal ties Multinational corporation Organizational structure business Tourism Social capital
ACM Computing Classification System: ComputingMilieux_THECOMPUTINGPROFESSION
citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).2 popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.Top 10% influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).Average impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.Average citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).2 popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.Top 10% influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).Average impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.Average
Citations provided by BIP!Popularity provided by BIP!In times of uncertainty, new ideas, concepts and business solutions are born. The crisis caused by the Coronavirus disease 2019 (COVID-19) pandemic has had a wide impact on the tourism sector, from small-scale to multinational companies. Based on an explanatory case study of a tourist guides venture, the paper seeks evidence on how conditions such as social capital, the use of information technologies and the application of new organizational solutions can support entrepreneurship at times of crisis. The paper provides insight into the functioning of Guides without Borders—a venture bringing together over 50 tourist guides. The research is based on the case study methodology supported by semi-structured interviews and questionnaires. Findings indicate that despite harsh times, social ties, trust and technology can leverage an organization. The research also confirms that the application of an innovative approach to the organizational structure and processes (in accordance with the concept of teal organizations) is beneficial at times of crisis. Thus, the organizational approach adapted by the studied organization can serve as an example for future tourist guides and other professionals’ undertakings in uncertain times.