publication . Article . 2021

COVID-19 and Business Continuity - Learning from the private sector and humanitarian actors in Kenya

Benjamin Schmid; Emmanuel Raju; Peter Kjær Mackie Jensen;
Open Access English
  • Published: 01 Oct 2021
  • Country: Denmark
The COVID-19 pandemic has caused unprecedented disruption to different communities and organizations globally. Evidence on the potential role of business continuity for pandemic resilience remains scattered, particularly in low- and middle-income countries. In this case study on COVID-19, based on qualitative interviews with private and humanitarian actors in Kenya, gaps in formal Business Continuity approaches emerged. The actors' continuity was mostly driven by pre-existing conditions and organizational agility, while major differences between humanitarian and private actors' business continuity were observed. This paper's findings highlight the opportunities ...
free text keywords: Business continuity management, Private sector, Humanitarian organizations, COVID-19 pandemic, Kenya, Risk, Environmental sciences, GE1-350, Social sciences (General), H1-99
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