publication . Article . 2021

Extending the Population Health Workforce Through Service Learning Internships During COVID: A Community Case Study

Belkora, Jeffrey; Weinberg, Tia; Murphy, Jasper; Karthikeyan, Sneha; Tran, Henrietta; Toliver, Tasha; Lopez, Freddie; Tominaga, Grant; Helle, Michael; Intinarelli, Gina; ...
Open Access English
  • Published: 01 Jun 2021 Journal: Frontiers in Public Health, volume 9 (eissn: 2296-2565, Copyright policy)
  • Publisher: Frontiers Media S.A.
Abstract
This report arises from the intersection of service learning and population health at an academic medical center. At the University of California, San Francisco (UCSF), the Office of Population Health and Accountable Care (OPHAC) employs health care navigators to help patients access and benefit from high-value care. In early 2020, facing COVID-19, UCSF leaders asked OPHAC to help patients and employees navigate testing, treatment, tracing, and returning to work protocols. OPHAC established a COVID hotline to route callers to the appropriate resources, but needed to increase the capacity of the navigator workforce. To address this need, OPHAC turned to UCSF's se...
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Subjects
free text keywords: Public Health, Community Case Study, service learning, population health, COVID-19, telehealth, undergraduate, navigation, internship, workforce innovation, Public aspects of medicine, RA1-1270
Communities
COVID-19
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