research product . Other ORP type . 2021

Pandemic sharing: How COVID-19 helped us demonstrate the value of collaboration

Carr-Wiggin, Anne; Thompson, Lana; Davies, Scott; Coupland, Elaine;
Open Access
  • Published: 04 Jun 2021
  • Publisher: University of Alberta Libraries
  • Country: Canada
Abstract
Early in the COVID-19 pandemic, NEOS libraries suddenly had to work out how to serve their clients in a radically changed world, and during reopening stages, and then the second and third waves, they had to adapt rapidly again. Via the NEOS Access Services Committee, creative ILS configurations were developed, and solutions found to reduce anxiety for clients. Unusually for libraries during the pandemic, NEOS libraries were able to provide access to physical collections to clients across the consortium, as well as to post-secondary students from beyond NEOS who were living far from their institutions. During the pandemic the committee used the collaborative powe...
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Subjects
free text keywords: COVID-19 pandemic, Library consortia, Library collaboration, NEOS Library Consortium
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